Your warehouse workers can now scan, record, and review the
items they pick and ship for orders via any browser-based
handheld device. As they process each picking ticket they can
scan or enter the items to update SouthWare’s Picking/Shipping
subsystem (IS-01-02-03). This provides a streamlined way to
record the items handled for the picking ticket and increase the
accuracy of shipments. Information is updated instantly on your
system so billing and status info is always up-to-date.
The Order Picking/Shipping feature is packaged as a NetLink-enabled
application. The handheld-oriented browser pages provide the
following standard functions:
Operator login (internal requestor must
have a default inventory operator)
Option to specify to do staging or
shipping if choice is applicable
Scan/enter a Ticket number
Scan/enter each item needed for a
Enter quantity (or use scan mode to
auto-default to quantity “1")
Scan/enter tracking number if
And tracking quantity if not
Option to undo/cancel the item just
scanned (to correct errors)
Review list to see the status of all
items on a ticket
Option to Clear pick/ship
quantities for any item (to correct errors)
Shipping Address info - displays
address, PO, and shipping method
Ticket Done function - verifies that
all items have been recorded
Optional Logging/Audit of Operator
accuracy and productivity
Logoff function - to free up terminal
Other functions may be available or added
to allow additional capabilities based on company policy. The
default assumption is that the warehouse worker has a printed
picking ticket and is scanning the ticket and items in via a
browser-based handheld scanner. Other functions may be
optionally added via customization of the pages.
If the browser on your phone/device doesn't work with the application you can likely download the Opera browser which is available for most phones. This
browser (4.2 and higher) was used for testing with these pages.
No information is stored on the handheld. In the past when phone Internet access was not widely available the store/forward capability of devices such
as the Blackberry was often needed so that it could serve as a standalone computer. Store/forward requires specific hardware platforms
and expensive/sophisticated gateway servers and software.
With the current widespread and increasing availability of
phone/internet coverage this is an unnecessary complication for most situations. SouthWare Handheld applications provide a simpler deployment of the same functions
as long as internet or local network access is available.
Yes, there are two options available. After each item is scanned the page shows the last item and offers an "Undo" button. Clicking on the Undo will remove the last scan info.
A second option is to use the Review tab and click on the "Clear" button beside an item to clear the pick/ship info for the item. The operator can then enter
the correct info.
Yes. If the item entered requires serial or tracking numbers the pages will ask for entry of the info. The operator may continue to scan in serial or
tracking numbers until all are entered for the item. Quantity may also be entered for each tracking number.
Yes. When you activate logging (see "Setup" tab) the program will automatically record each completed transaction, entry errors, processing warnings, login sessions, etc. You can then analyze this
data for your operators.
Situations that are logged include the following:
- Invalid ticket #
- Invalid stock #
- Qty entered more than Pick Qty
- Invalid serial/track #
- Tracking # already scanned
- Serial # not available
- Clicked on Done with items not entered
- Pick Qty remaining on items
- Document Completed (for productivity analysis)
- Entry Canceled
Here is an overview of the steps required to implement the picking/shipping
Install the NetLink requests and related formats
into SouthWare and the related
templates into your nlhtml directory. The requests and
related formats are automatically installed as part of
the update process after loading the current updates.
Specify the few configuration parameters that may need
to be modified to match your data - these are explained in
the column to the right of this page
Make sure each operator has a NetLink login as an
internal requestor and that their related employee record
references their technician ID
Set Up Handheld Phones/Devices
Make sure each operator's handheld unit has a browser
testing we used Opera, a widely-used browser available for
Provide a link or bookmark to the WIHHORDSHPLOGIN request.
Alternatively you could provide a link that passes the login
data for the operator for an automatic login.
Test and Train
When an operator logs in he should be able to scan
or enter a picking ticket number.
Show each operator how to login, enter tickets,
review ticket items, etc. You may use the
Picking/Shipping Handheld Quick Reference Guide as an outline for training.
If you need to customize the standard functions you
should first make sure the standard application is running
properly. This will ensure that the development and
testing of your changes will be isolated from any standard
Picking/Shipping Configuration Options
Below are the Inventory/Sales control record options related to
Picking/Shipping that need to be
verified/configured. These can be automatically updated from this page to speed up your
implementation. Set the values below and click on the "Update
Note: You may review/edit the operator
options via the Operators tab in this portal.